Cranberry Cloud-Hosted desktop includes free support for the hosted service

Support is included within the subscription charge

Telephone Support

01225 428879

Between 08:30 and 17:30 UK time Monday – Friday excluding UK public holidays. Outside of these hours please select the option to leave a message which will be sent to an on-call engineer

We put together a whole bunch of Frequently Asked Questions. Could they answer your queries now?

Remote Support

Please visit our Support Portal where you can download an agent application to allow us to remotely support you on Windows and Mac computers